Shipping Information

ORDER FULFILLMENT

Orders are usually processed within 1-3 business days after payment and order details have been verified. Processing time is separate from transit time.

Once your order ships, we will email you the tracking information. Tracking may take 2-5 business days to show the first carrier scan or a location update.

DELIVERY TIME

Estimated delivery timing depends on your destination, the shipping method selected at checkout, inventory availability, and carrier conditions. The latest available estimate is shown during checkout. Delivery estimates are not guaranteed and may be affected by customs processing, weather, carrier capacity, remote-area delivery, or an incomplete address.

Some orders may be shipped in separate packages when items are fulfilled from different locations. These packages may arrive at different times and may have separate tracking numbers.

POSSIBLE CUSTOMS FEES

Import duties, taxes, and customs fees, if assessed by the destination country, are the customer's responsibility unless otherwise stated at checkout. Customs authorities may also request additional information before releasing a shipment.

ORDER SUPPORT

If your tracking has not updated after 5 business days, or your order is outside the delivery estimate shown at checkout, please contact service@anshoe.com with your order number. We will help check the latest carrier status.